Refund & Returns Policy

Last Updated: June 19, 2026

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns and Refunds

• Most items may be returned within 30 days of delivery for a full refund or exchange.

• Returned items must be unused, in their original condition, and include all original tags and packaging.

• To request a return, please contact us at [your-email@domain.com] and provide your order number.

Refund Process

• Refunds are issued to the original payment method used for the purchase.

• Once we receive and inspect the returned item, refunds are processed within 5–10 business days.

• Original shipping charges are non-refundable, except when the return is due to our error, such as receiving the wrong or a defective item.

• Return shipping costs are the customer's responsibility unless the return is the result of our mistake.

Non-Refundable Items

The following items are not eligible for refunds or returns:

• Personalized or custom-made products;

• Perishable products;

• Digital downloads, gift cards, or software;

• Final sale items that are clearly marked as non-returnable.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us immediately. In such cases, we will cover the return shipping costs and provide either a replacement or a full refund.

We reserve the right to refuse any return that does not comply with the conditions outlined in this policy.